Gloomth specializes in unique, Canadian-made clothing! All of our items are made
from scratch in Ontario, Canada. Our standard sizes ship directly from our studio to
you within 2 days of purchase!

Our Bespoke items are made from scratch when they are ordered, and thus take longer
to arrive.

All of our jewelry and accessories are in stock and ready to ship unless otherwise noted.


How our Ordering System Works:

When you place an order with us your item(s) are gathered, inspected, and packed up
to be shipped- usually within 2 days of purchase! Custom sizes or alterations are
marked and given to our in-house seamstress for the necessary adjustments.
*Alterations can take up to 10 days to be completed due to volume.

Our Bespoke items are made from scratch, they must be cut out and sewn before being
shipped. Exact wait times for Bespoke pieces vary throughout the year, please contact
us for delay estimates.

When your order ships you will receive an email from us with your tracking
information (if applicable). We always use Canada Post for shipping, for more
information please see our
Shipping section.

You are welcome to email us anytime for an update on your order, or with any
questions you might have about any aspect of our site/operation.


How Long Does it Usually Take?

All standard size (needing no adjustment) items ship within 2 days of being ordered, all
of our made to order styles take longer. For alterations and custom sizing please
contact us for wait times, usually we can complete all minor sizing adjustments within
10 days (excluding our busy seasons- Halloween/Xmas)

For shipping times please see our shipping section-->

Please let us know if you require your order by a certain date. There are lots of options
for rush delivery worldwide and we're happy to make sure your order is in your hands
when you need it!

Production Information
How much is shipping?
What about local orders?
I need super fast delivery!
How do I pay?
Where's the Order Form?
I need advice!
What about returns?
What if I pick the wrong size?
I want a refund!